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Position Details
Employment Type
Full Time
Hawthorn Allied Health Service
Position Summary

Client Liaison Officer 

  • Client Liaison Officer - full time position based in Hawthorn and supporting programs in Kingsville and Geelong 
  • Join one of Victoria's leading aged care providers in one of the fastest growing industries
  • Reputable and innovative values based organisation

About the role:

An exciting opportunity exists to provide support to the Program Manager and Client Advisors in providing high quality care services to our clients. As a Client Liaison Officer, you will be the key contact for clients and play an active role in supporting our team to maintain day-to-day service delivery and coordination of client services; including records management, monthly reporting and document control.

About you:

You are passionate about what you do and want to make a difference in the lives of our clients, to support them to live their full potential.

This is the place for you if you have:

  • Great customer service skills which are friendly and professional and are known for your caring and compassionate nature
  • Experience with on-boarding clients into service 
  • Previous administrative and rostering experience in community services 
  • Can manage multiple requests in a fast paced environment
  • Reliable, adaptable, motivated and committed to providing quality care 
  • Experience within the aged care sector 
  • Thrive in a team and also appreciate the one to one interactions
  • Committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)
  • Are willing to work within the ethos of the Uniting Church

You will need:

  • A current Victorian Drivers Licence 
  • To be willing to use your own full registered and comprehensively insured vehicle when required
  • A current Working With Children’s Check
  • Full Australian working rights
  • A current Police Records Check or be willing to undertake this process 
  • A current flu vaccination and be prepared to meet this annual requirement 

About Us:

At Uniting AgeWell we promote and support our people to be their BEST and give their BEST so they can help our communities to live well with choice and peace of mind.  This is underpinned by our Values and Customer Promise and Charter.

  • Be a part of a values based organisation
  • Work in your local community and make a difference to the lives of our clients
  • Career pathways, education and training opportunities 
  • Benefits, including salary packaging 
  • A mandatory annual flu vaccination is provided

Our story:

At Uniting AgeWell (UA), our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 2,900 staff and 600 volunteers are committed to high quality services and care.

If you are inspired to make a positive difference and would like to be considered for this opportunity, please complete your online application by 4th December.

We look forward to hearing from you!

Selection Criteria
  • Essential : Are you willing to meet the requirement for a mandatory annual flu vaccination?
  • Essential : Do you have experience working in the community or an Aged care setting?
  • Essential : Do you have experience working with a client care database or similar?
Position Description
Client Liasion Officer - AgeWell Centres - Social Support PD.pdf
Application Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.
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eRecruit V10.3.0.20 : 07/Jan/2021.