About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 3,500 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

About the role:

A rewarding Part Time opportunity exists for an experienced Administration Officer to provide high quality and professional administration support at our Andrew Kerr Care residential faculity in Mornington. As the first point of contact, you will play an active role with the Uniting AgeWell team, participating in building a community based culture that fosters a spirit of the BEST way of life.

 This role involves a number of administrative and clerical services including account processing, reception and switchboard management, maintaining accurate databases and other ad hoc duties as required.

In this role, you will:

• Work within a multidisciplinary team to provide outstanding customer service to our residents and vistors
• To collect document and process resident/client information as required
•  Provide friendly and professional reception and switchboard support t our team at Andrew Kerr Care
• Actively seek to understand residents’ and their family's expectations and issues, using multiple strategies
• Respond quickly and proactively escalate concerns when necessary

About you:

You are passionate about what you do and want to make a difference in the lives of our residents., enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

• Experience and expertise in managing a busy switchboard and reception
• Experience in communicating effectively with a diverse range of people, including older people or those who have disabilities
• Experience in residential aged care or community is strongly preferred
• Experience in database and finance systems
• Excellent proficiency in computer applications including Microsoft Word, Excel, Access and Outlook with keyboard skills of typing of 50 wpm
• Thrive in a team and also appreciate the one to one interactions
• Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

• A current Working With Children & Vulnerable People card
• Current and ongoing flu and COVID-19 Vaccinations
• Australian working rights
• Ability to pass a national police clearance

Why choose Uniting AgeWell:

• Be a part of a values based organization
• Join one of Victoria's leading aged care providers in one of the fastest growing industries
• Work in your local community and make a difference to the lives of our residents
• Career pathways, education and training opportunities
• Benefits, including salary packaging

Make a positive difference in your community – apply now!

For more information please contact the Recruitment Team at Recruitment@unitingagewell.org.

Only shortlisted candidates will be contacted. We look forward to hearing from you!